Shipping & Delivery Policy

At Tropical North Day Spa, we aim to ensure your purchases are processed and delivered promptly.

ELECTRONIC GIFT VOUCHERS

Gift vouchers purchased online can be conveniently delivered via email, making them an ideal last-minute gift. No shipping fees apply to electronic gift vouchers.

PHYSICAL GIFT VOUCHERS & RETAIL PRODUCTS

Physical gift vouchers and retail products can be delivered Australia-wide via Australia Post.

Shipping costs are calculated based on the size and weight of your order and your delivery location. Any applicable shipping fees will be displayed at checkout before payment is finalised.

Orders are generally dispatched within two business days of receiving payment.

Estimated delivery times are between 1–7 business days following dispatch, depending on your location. Please note that delivery times are estimates and may vary due to Australia Post’s delivery schedules or unforeseen circumstances.

NEED ASSISTANCE?

If you have any questions regarding your purchase or delivery, please contact our friendly team at Tropical North Day Spa on (07) 4779 7648.